How we can help

General support

For anything about Qirai Technologies, our applications or our services, this is the right address.

Tell us which product you are using, on which device, and what happened. That usually resolves it in the first exchange.

Support: support@qirai.tech

App support

If an application is not behaving as you expect, include the application name, its version, your device’s operating system, and the steps that led to the problem.

A screenshot helps if you can attach one.

App support: support@qirai.tech

Purchases and billing

Purchases made inside an application distributed through the App Store or Google Play are processed by that platform, not by Qirai Technologies.

Returns and refunds for those purchases are governed by the billing and refund mechanisms of the platform you bought from, and are requested through it.

If you are not sure where a purchase was made, or the problem is with the content rather than the charge, write to us and we will point you the right way.

Purchase enquiries: support@qirai.tech

Technical issues

For reproducible faults, integration problems or technical coordination with platforms, write to the developer address.

If you have found a security issue, write to us there and describe it without publishing it. We will look into it.

Technical and platforms: developer@qirai.tech

Privacy enquiries

To access, correct or delete your personal data, or for any question about how we handle it, write to the privacy address.

The details are in our Privacy Policy.

Privacy: privacy@qirai.tech

Legal enquiries

Legal notices, corporate, contractual or intellectual-property matters.

Legal: legal@qirai.tech